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If you’d like to return an item or request a refund, please review the AIRSEEKERS Return & Refund Policy and contact support for assistance. Our team will guide you through eligibility and the next steps.
Damaged on Arrival
- If your order arrives damaged, contact support within 5 business days of delivery. Prompt reporting helps us resolve the issue quickly.
What to Expect
Assessment: Support will review your request based on the Return & Refund Policy.
Instructions: You’ll receive step-by-step guidance for returns, including any packaging and shipping directions, if applicable.
Refunds/Exchanges: Processing will follow the terms outlined in the policy after the returned item is received and inspected (if a return is required).
Helpful Tips
Keep your order number and proof of purchase handy when contacting support.
Save original packaging until your return or exchange is resolved, in case it’s needed for shipping.
Include photos if your item is damaged; this can speed up resolution.
For any questions about eligibility, timelines, or the status of your return or refund, please reach out to AIRSEEKERS support. We’re here to help ensure a smooth experience.