1. AIRSEEKERS is responsible for qualifying physical damage to the device while it is in transport arranged by AIRSEEKERS or in warehouse custody. Damage during customer-arranged shipment must be claimed by the customer against the carrier.
2. The policy excludes compensation for indirect/consequential losses such as user-data loss, lost business profit, project delays, or business interruption. Total after-sales compensation is capped at the device's original purchase amount according to the source.
3. Warranty, return, and exchange policies are subject to applicable import/export controls and international sanctions regulations. The source lists Cuba, Iran, North Korea, Syria, Crimea, Sudan, Russia, Belarus, and Donetsk/Luhansk among restricted areas and states that AIRSEEKERS may be released from warranty-performance obligations for devices transferred into restricted regions.
4. By using the product, the user authorizes AIRSEEKERS to store contact information such as name, phone number, address, and email solely for after-sales notices, product follow-up, and safety recalls. The source states that such information will not be sold externally without authorization.
5. If there is a conflict between Chinese and English interpretations of the policy, the English original version has final legal effect.