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Troubleshooting

Find solutions for common issues involving startup, connectivity, mapping, mowing, charging, positioning, sensors, alarms, and hardware operation.

  • Charging abnormal
  • Drive-motor current abnormal
  • Battery abnormal
  • Rain-sensor alarm
  • Long-duration bumper collision alarm
  • Emergency-stop alarm
  • Lift-detection alarm
  • Night mode does not take effect
  • Voice adjustment abnormal
  • Light adjustment
  • Resume mowing does not work
  • FPV mode loading timeout
  • Mowing is not performed in the expected order
  • App does not display the route
  • Docking with the station fails
  • Abnormal return to charging station
  • VIO binocular camera cannot start
  • Frequent wall collisions
  • Driving path is offset
  • Mower leaves map boundary
  • Mower enters a no-go zone
  • Positioning abnormal
  • Abnormal cutting-disc noise
  • Abnormal departure from charging station
  • Low-battery return abnormal
  • Scheduled task does not run
  • App cannot send commands
  • Map cannot be saved
  • Mowing task cannot start
  • Cutting disc cannot start
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